Frequently Asked Questions
Ordering
How do I place an order?
Simply browse, add favorites, and checkout. No account needed.
Can I change my order?
Contact us within 1 hour of ordering and we will try to help.
Shipping
How long does shipping take?
Processing 1-3 business days. Shipping 7-14 business days.
Cost?
Free over $50. Flat $4.99 otherwise.
Returns
Return policy?
30-day returns on unused items in original packaging.
How to start?
Email support@lumoraloves.com with order number.
